Friday, July 6, 2012
One of the biggest concerns for our customers here at US Hole In One is making a change to their policy once the hole in one insurance is in place. There are two major concerns that many of our clients have: the number one being that most people do not know the exact number of golfers, and probably won’t, up until the day of their tournament. The second worry is what to do if there is inclement weather.
When it comes to changing the number of golfers in your tournament, you can do so up until the morning of your event. The change must be submitted in writing, before the tournament starts. This does not need to be a formal, written letter; simply an email or a fax will is all we need. You can send an email to our change department: firstname.lastname@example.org or send a fax to 610-525-8004. When submitting the change you just need to include the event number, which can be found on the certificate of participation, and the change that you need to have made to your hole in one insurance policy. Many of our customers often want to know if this change can be submitted by someone other than the person named on the certificate and the answer is yes. As long as the person who is submitting the change has the policy number we will be able to access the policy with no problem.
If you need to reschedule or cancel your hole in one insurance policy due to inclement weather, it is just as easy as making a change to the number of golfers. We will need to receive written notification no later than the first business day following the date indicated on the Hole In One Insurance Application. The change can either be emailed (email@example.com) or faxed (610-525-8004). If you are rescheduling the tournament and you do not have the new date that is not a problem. Once you have the new date you will just need to email or fax it to the same address/number as above. In the event that you are canceling the policy we will receive a refund less the $40 cancellation fee (per policy).